Open the ring app and navigate to the device health menu.
Ring motion alerts stopped working.
Ensure the switches for both ring alerts and motion alerts are toggled on they ll both be blue.
What do i do.
Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
Make sure your notifications are enabled in the ring app.
First make sure your notifications are enabled.
For ring doorbells and cameras.
Prior to this it has worked fine in this regard.
You can adjust this through the alexa app on your mobile device.
Tap the motion zone you would like to disable.
My motion zones are active but i am not receiving any alerts.
Even if your wi fi network is functioning normally your ring device could be running into problems connecting.
Check this by pressing the doorbell button or triggering a motion alert.
Check your ring app settings.
Select zones and ranges.
Notification settings have to be set individually for different devices.
To adjust the sensitivity of the ring s motion detection start by opening up the ring app on your phone and tapping on your ring doorbell at the top of the screen.
Then follow the prompts to save the change.
Doorbell or stick up cam.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
If you are experiencing the above then your ring pro may have disconnected itself from your wifi network.
Go to your device settings in the ring app and make sure the buttons for both ring notifications and motion notifications are set to the blue on position.
If your device is functioning properly a new event will appear in your activity log.
The ring app doesn t show any events being captured.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
I can still access live view and a recording is generated any time that i do so.
When a motion alert is triggered on your ring device your amazon echo will flash yellow send an audible chime and announce that someone is at the front door or back door side yard etc.
You don t get any alerts in the ring app.
Try restarting your router to reconnect to your wifi network.
In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.
Follow the prompts in the ring app to save the setting.
You should also check your ring device s internet connection.
Depending on what you ve named your ring device note.
If you have multiple echo devices all of the devices will make the announcement.
To re enable a motion go to the motion settings and tap on a zone to activate it again.
Tap on motion settings.
Notification settings are specific to the device connected to ring not your actual ring.
If an event doesn t appear your ring device has most likely been disconnected from your wifi network.
I have had my ring doorbell 2 installed and working since november 2018.
As of yesterday morning it has stopped recording or alerting me to any motion triggered events.
